Mine came completely new, no chips, breaks or problems. I love the Morphe 35O but have always wanted the same colors in all shimmers. They don’t have it anymore on their website so I got it here nervous about the “broken” reviews. It shipped perfect. Love all the colors and the shimmers are so smooth and easy to work with. No glitter! Love them. I feel like they are even better quality than the shimmer shades in the original 35O palette. The palette was authentic too. I paid $29 but it makes sense since this palette is discontinuedWas sceptical, but ordered anyway. Absolutely love it, colors are gorgeousEyeshadow was all over the outside box. The outside of the case and all over the inside of the case to due to several of them being brokengreat colors that stayShipped fast good dealLove these colors, and the quality. I have dark skin and feel comfortable using all the colors in this palette!Beautiful palette of colors! My daughter loved this gift! This is definitely a high quality product!Everything is great.Good quality and good value. As describedFast deluvery and product as describe and in good condition 5/5